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Empowered Credit Control

Debt Collection Training Webinar

Debt Collection Training Webinar

Regular price $100.00 AUD
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Currently over 50% of all small business invoices worldwide are paid late, leaving Small Business Owners & Freelancers in negative cash flow.

They have sleepless nights, worried about how they are going to keep their business running when there is no money coming in. They still have to outlay so much money in operating costs like materials, website fees and insurances.

Their business was meant to give them more freedom, but instead it feels like a burden weighing them down.

They didn't realise that customers wouldn't pay them on time. They hate talking about debt recovery issues with their customers, they avoid it. They only do their debt collection when they are at their wits ends.

They worry about offending their customers by asking for the money and then losing future business from them.

They don't have a debt collection process in place for their business, they just send generic reminder emails hoping their customers will do the right thing.  

Can you relate to any of this? If so, this webinar is for you. 

This 90-minute Zoom webinar is offering Small Business Owners and Freelancers a new alternative to being at the mercy of debt collection agencies or struggling through the small business debt collection process alone. 

In this webinar we teach you all the tips, tricks and debt collection know-how you need to successfully manage your own debt collection. You will learn a proven debt collection process for your business, we call it a Debt Collection Strategy. 

Our Debt Collection Strategy was created by our founder, Jillian Wade, who is a debt collection expert with 15 years' experience. Jillian has used this strategy to collect over $50M. 

Our strategy will help you collect old invoices currently on your ledger (Jillian has collected debts that are over 2 years old, don't write anything off until you try this) and set you up to get paid on time for future invoices.

Our strategy makes small business debt recovery easy. Once you know our effective debt collection techniques, you will not only get paid on time, you will also boost trust in your brand - watch the repeat business and customer referrals roll in. 

In this webinar you will learn:

✅ Our Debt Collection Strategy which gives you a step-by-step guide on what to do, how to do it and when to do it. 

✅ How to overcome the uncomfortable feeling of asking your customers for money. We share with you a simple technique that will have you confidently talking to your customers about the money they owe.     

✅ How to approach your customers in a way that makes them want to respond to you - no more ghosting. This approach guarantees your business' reputation and good name will not be damaged by your collections process. Poor debt collection techniques can ruin your business.

✅ We share with you the 4 common invoice issues that are stopping you getting paid and how to avoid them. 

✅ How to tailor your collections approach to effectively collect from each of the 4 different customer types - this will make your invoice jump to the front of your customer's payment queue. 

✅ How to successfully negotiate payment with difficult customers who refuse to pay - there is specific leverage you can use which will safeguard your brand's reputation. You need to make sure your leverage is strong but appropriate. 

✅ How to set up a successful payment plan for your customers who are experiencing financial difficulty 

...and lots more!

All webinar participants will receive an 11-page booklet containing key info covered in this webinar PLUS a Payment Plan Template that is exclusive to webinar participants. 

More Webinars dates are added regularly. 


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Customer Reviews

Based on 2 reviews
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R
Raj, Sydney NSW
I now have a new valuable business skill

This webinar saved me from writing off some unpaid invoices. I used what I learnt and was able to get the customer to pay me.

N
Nora, Adelaide, SA
Thank you Jillian for your great insights

I really enjoyed the webinar. I expected this topic to be boring, but it was actually fun. It was great that I was able to ask questions too. Highly recommend.