Debt Collection Templates Package

This package is designed to make small business debt collection simple and easy.

You know longer have to wonder what to say to your clients to get them to pay or worry about whether you might say something that offends them - we've got everything covered in this template package. 

This package also includes advice on how and when to use these templates. 

This package includes:

• Email and Text Message Debt Collection Templates: this Word document contains several versions of email and text message templates that make collections easy and stress free. All you have to do is copy and paste into your email or message.  We give you several templates - the first follow up and successive follow ups if needed - we tell you how to seal the deal with customers who may be refusing to pay for no valid reason. We also tell you what to do when a customer promises to pay you and then reneges. These templates are based off the emails and messages that our founder Jillian has used throughout her debt collection career. They get results. 

• Conversation Starters - when you are making a debt collection phone call, the hardest thing to navigate is nerves and it can be tricky to know what to say to set the right tone for the call and to get your desired outcome from the call. These Conversation Starters give step by step advice on what to say to your customers when you call them asking for payment. These conversation starters are written in a conversational style, these are not scripts, don't worry, you won't be sounding robotic on the phone.   

• A Customer Relationship Management Template: This Excel document contains a series of easy-to-use spreadsheets to help you keep track of your collection activities - you can note important details you need to keep in mind when chasing your customers for payment such as, their payment dates and the key contact person who is responsible for processes your payment.